Sleeping Giant Heating & Cooling believes in the importance of supplying our customers with as much information as possible regarding their comfort system and the cleanliness of their home’s air. We’ve compiled a list of questions we often receive from our customers, as well as a glossary of need-to-know terms for any homeowner. Please fill out the form below if you’d like to add a question or term to our list! You can also contact us with any questions you might have.
Upgrade to a high-efficiency air conditioner – Replacing your old, inefficient air conditioning system with a high-efficient one can cut electricity bills significantly. Consult one of our professional technicians to ensure your system is the right size for your home, and you are not over- or under-cooling for your space needs.
Turn up the temperature – To save electricity during the summer, set the temperature above 75° as every degree below this will add an extra three to five percent to your energy bill.
Install ceiling fans – Change the direction of airflow on your ceiling fans. In the summer, the blades should operate in a counter-clockwise direction as a way of creating a nice, gentle wind.
Have an annual maintenance performed – Having an annual maintenance performed on your air conditioner by a licensed technician will help ensure it operates at its peak efficiency and catches any potential breakdowns before they occur.
Don’t block vents in well-used rooms – Keep your supply and return air vents free of objects like blinds, carpets or furniture so your air conditioner can operate efficiently and there is even cool air distribution.
Close vents in less-used rooms- By closing the vents, you will not be spending money cooling rooms that are used less.
Upgrade to a high-efficiency furnace – New high-efficiency furnaces use up to 50% less fuel than an older system. It can save you up to 25 percent of your home-heating costs in one year, and within a few years, you will have recovered the initial cost of replacing/upgrading your furnace. Choosing a model with an energy efficient motor can save 20 to 50 percent of the energy needed to continuously operate a fan motor. Let us show you the advantages of replacing your old furnace today.
Have an annual maintenance performed – Having an annual maintenance performed on your furnace by a licensed technician will help ensure it operates at its peak efficiency and catches any potential breakdowns before they occur.
Install a programmable thermostat – A programmable thermostat enables you to control your home’s temperature when you are away or asleep. For every one degree you lower your thermostat for seven hours per day, you save one percent on your heating bill.
Don’t block vents in well-used rooms – Keep your supply and return air vents free of objects like blinds, carpets or furniture so your furnace can operate efficiently and there is even heat distribution.
Close vents in less-used rooms – By closing the vents, you will not be spending money heating rooms that are used less.
Install ceiling fans- Change the direction of airflow on your ceiling fans. In the winter, the blades should operate in a clockwise direction helping to push the warm air from the ceiling down into the room.
Choosing an A/C contractor is much like choosing any other contractor. Quality work should carry a higher priority than a cheap price. There are many “moon lighters” that are not licensed and will work for a very cheap price, but when something goes wrong, you can’t find them anymore. It’s a good idea to select a contractor that relies on you, the customer, for their livelihood. Taking care of customers’ needs is the highest priority for a company that depends on them to call them back when their expertise is needed.
The best way to find a reputable HVAC contractor is to ask your friends, family and neighbors whom they use.
Find a contractor who has been around a while. The failure rate in HVAC is around 20% per year. That means that one out of five will not be doing business next year. The failure rate drops off for HVAC companies that have been around for 4 years. Sleeping Giant has been in business since 1963.
No, you don’t want your air conditioner to be too big. Air conditioners control the comfort level in your home by cooling the air and by removing humidity. An oversized air conditioner will cool your home faster, but it will use more energy and will not remove humidity adequately.
A unit that is too big for your home will have short run cycles. It may take only a short time to cool the air, but the unit shuts off before enough air blows across the indoor coil where moisture condenses into water and drains from your system. Too much moisture left in the air can lead to mold and mildew problems.
These short run cycles also mean your system starts and stops more often which uses more energy and causes a lot of wear and tear. An air conditioner operates more efficiently during long run cycles.
The same holds true with heating systems. An oversized furnace will warm the house quicker, but it uses more fuel and causes greater temperature swings in the home.
A matched system is important for a variety of reasons. One is comfort. When all your components are properly sized to your home, you can control exactly how much heating or cooling you need so you can relax.
Also, a properly sized matched system enables every component to perform as designed, meaning proper cycle times are maintained, humidity is controlled, and system sound is minimized.
Another reason matched systems are important is efficiency. Most systems people buy are too large for their homes, which uses more energy than needed for your home. A matched system outlined by a dealer who has completed a load calculation for your home provides just the right amount of heating and cooling you need so you get the most value for your utility dollar.
Yes. Keeping your system properly maintained will lower energy and repair costs, prevent breakdowns and prolong the life of your equipment. Neglecting necessary maintenance ensures a steady decline in air conditioning performance while energy use steadily increases.
Your heating and cooling system is just like your car and needs regular maintenance. Our service agreement is priced at break-even cost so all of our clients can afford to maintain their systems. Servicing your system will increase the lifespan of your system, reduce energy costs and increase comfort.
The Manual J for Chilersburg and the surrounding area requires the design of systems to cool a house to 75 degrees on a 94 degree day. It is great to have the full capacity for those hot summer days, however, most of the time your cooling system will be too large. A great solution to this issue is a 2-stage compressor. A 2-stage compressor can come in two different types. The first type of 2-stage compressor has one compressor with two internal stages. The first stage is typically 70%-80% of the full capacity and the second stage is 100% capacity. The second type of 2 stage compressors actually have two separate compressors in one outdoor unit. The smaller compressor is 50% of the system’s capacity and the second is 100%. The system will usually run in the lower stage for most days but has the larger capacity for the really hot days. The two-stage compressor uses less energy proving more energy savings and is the best solution for removing humidity and more quiet outside operation.
Variable speed compressors work in much the same way, but instead of two possible stages they can automatically make constant and minute adjustments to avoid temperature swings on your home. Variable speed compressors can run from 20-100% capacity (and anything in between) to provide the exact amount of cooling or heating your home needs at any given time.
Finally, a variable speed compressor has the ability to ramp all the way down to around 20%-40% capacity depending on the make and model. These are incredibly efficient and come standard for most of our ductless split systems.
Yes. As of January 2010 the refrigerant R-22 (what consumers call Freon®) is no longer allowed to be used in the manufacturing of new equipment. R-22 was used as the “standard” refrigerant for many years but was found to be harmful to our planet by our government. Since 2010, all new air conditioners and heat pumps use R-410A, the more “environmentally friendly” refrigerant.
As a result, the production of R-22 refrigerant has decreased steadily since that time, and the prices for R-22 refrigerant have skyrocketed. At Sleeping Giant, we have been installing R410-a systems long before the government made the change. If you have a R22 system that is leaking freon, a new more energy efficicent system that runs on R-410a refrigerant is the right choice for the environment, and your pocketbook.
Yes. Each year, carbon monoxide kills more than 200 Americans and sends nearly 5,000 more to emergency rooms for treatment, reports the U.S. Consumer Product Safety Commission (CPSC). Where does it come from? When carbon-based fuels such as gas, oil, kerosene or wood burn, they produce gases. When fuel combustion or burning isn’t complete, carbon monoxide enters the air. The CPSC advises that carbon monoxide detectors are the only way to alert yourself to the presence of toxic gas in your home. If you wake in the night with a headache — and especially if another member of the family complains of a headache or is difficult to arouse — get out of the house fast and seek medical help. If you have gas heating or other gas appliances in your home, we recommend carbon monoxide detectors be installed in your home!
When you become a customer of the Sleeping Giant maintenance plan, rest assured that one of the things we will check is the heat exchanger, flue exhaust pipe and other components of your gas heating system to make sure carbon monoxide is not seeping into your home environment from your heating system.
Propane (LP) gas: You have this type if your gas comes from a tank located outside close to your house. Propane is stored as a liquid under pressure in tanks and cylinders. In most residential applications, propane is used as a vapor. When liquid propane changes into a gas vapor, it expands in volume. This means that even a small leak of liquid propane can result in a much larger quantity of propane vapor, which can be especially dangerous in a confined space. A chemical odorant has been added to propane to give it a distinct smell. Learn to identify this odor. Propane gas is heavier than air, so it will sink to the floor and spread. To check for the presence of propane, carefully smell all over a room, especially in low spots.
If you smell propane (LP) gas:
Exit your home immediately.
Propane gas can ignite easily. Do not light a match, start an engine, use a cell phone, or do anything that may create a spark.
From a safe area, contact your propane supplier and call 911.
If you are able, shut the propane gas supply off at the tank.
Stay away from your home until you have been told that it is safe to return.
Natural gas: You have this type if you have a gas meter and pay a natural gas supplier or utility. A chemical odorant has been added to natural gas to give it a distinct smell. Learn to identify this odor. If you smell gas faintly, check all areas of your house for strong odor. If the smell is only faint throughout all areas of your home, call your heating contractor to get it fixed within 24 hours. Keep the house well ventilated by opening windows.
If you smell a strong, persistent odor:
Exit your home immediately.
Do not light a match, start an engine, use a cell phone, or do anything that may create a spark.
From a safe area, contact your gas company or call 911.
If you are able, turn the gas off at the meter.
Stay away from your home until you have been told that it is safe to return.
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